The MOST important factor that any investor is looking for when buying a business is this:
Does the business run on its own, without a dependency on the business owner?
It’s a simple question. And it’s either a Yes or No answer.
But here’s where it gets tricky…
More often than not, a business will NOT run on its own, because the business owner is either stuck running it themselves, has too much of a say in how everything is done, or is a self confessed control freak, who is too afraid to let go.
If this is you, then change is required. Particularly if you want to exit in the future.
Here’s the good news…
You absolutely CAN remove yourself from the day to day, in a controlled way, that guarantees product quality and happy customers.
At MEA, we do this all the time.
Here’s what needs to happen:
- Firstly, understand what it is you do in the business.
- Identify the activities that can be transferred to others, trimmed to become more efficient or trashed because they contribute no value.
- Delegate out the activities to others (like an Ops Manager, for example).
- Create a metric to measure the performance of the activities, and use this to monitor results.
Sounds complex right? Well, it is. Let’s break it down…
Understand what it is you do in the business
This can be achieved by running a simple task audit. Simply observe what you do EVERY DAY, and capture this information on a spreadsheet. WARNING! You’ll be surprised how wildly inefficient you are. But that’s OK, this is only the beginning.
Identify the activities that can be transferred to others
Here we need to identify the activities that you are doing everyday, that do not need to be done by you. This is usually the hardest part.
When doing this, rank every activity you do as either a high-value activity or low-value activity.
High Value = positive ROI on your time. For example, looking at ways to improve your conversion rate or make the business more profit.
Low Value = little to no ROI on your time. For example, answering phone calls, responding to never ending questions from the team, ordering supplies etc.
Once you have labelled your activities or tasks, then carefully decide which tasks will be delegated to who in your business.
Delegate out the activities to others
For this step, you’ll need to observe your team’s capabilities and skills. Who is capable of taking on your tasks and ensuring they are done correctly?
Our ideal scenario here is to appoint a Manager that can take on your High-Value activities, to keep the day to day operations running. Smaller lower value tasks can be delegated to other team members.
Training here is also critical, so ensure you have sufficient process documentation to allow your new manager and team to complete your existing tasks efficiently.
Don’t be a “seagull” manager and fly over the top while dropping “task-bombs” all over everyone.
Most likely, you’ll need to support and coach your team, until they can perform the tasks as you did. Remember to be patient!
Create a metric to measure the performance
Finally, we need to ensure that our product is still being delivered to our customers, and profits are unaffected.
Setup a metric dashboard that measures key indicators of performance, so you can observe (and possibly correct) performance bottlenecks as they occur. This is also a brilliant way to help share the milestones & targets with your new manager, so they know the numbers they need to reach.
Examples of these may include time indicators, error rates or percentages, labour cost targets or wastage volumes. It really depends on your business .
And that’s it….told you it was possible.
So if you’re craving freedom from your business, or you’re looking for a way to break free and let the business run itself, then give the above a go.
It might be the best investment you make in your business to date!
Seem overwhelming?… It shouldn’t be.
The best time to start planning your Exit is NOW!
Need help with Exit Planning advice? – simply hit the “Got a Question” button below.
Ok, in my next blog, I’m going to share some succession planning GOLD with…
How to Lock in Your Managers Using
One Key Tactic!
Until then,